Here at Linfox, we believe together, anything is possible. Use sophisticated technology to deliver everyday essentials and natural resources for Australia’s biggest companies. Work with major customers in retail, healthcare, government, and defence. Shape the future of logistics with industry leading innovations in safety, sustainability, and efficiency. Create a career to be proud of. Expect all this and more when you join Linfox.
What does the job look like?
As a Senior Analyst – UKG Pro WFM, you’ll be responsible for the ongoing support, configuration, and optimisation of our UKG Pro Workforce Management platform across Linfox and the broader group.
This is a hands-on role where you’ll ensure the platform runs smoothly, deliver enhancements, and partner with stakeholders to improve workforce management outcomes.
Other duties and responsibilities include but are not limited to:
- Configure and maintain UKG Pro WFM modules including timekeeping, scheduling, and accruals
- Collaborate with stakeholders to gather and translate business requirements
- Conduct testing (UAT, regression) and support system deployments
- Maintain system documentation, workflows, and data mapping
- Provide end-user training and ongoing support
- Troubleshoot and resolve system issues
- Work with IT and vendors to improve system performance
Are you the one?
We’re looking for a proactive and technically skilled professional with a strong understanding of workforce management systems. You’ll bring hands-on experience in configuring and supporting UKG Pro WFM, a passion for problem-solving, and a commitment to delivering high-quality solutions.
The ideal candidate can demonstrate:
- 4+ years’ experience with Time and Attendance systems, ideally UKG Pro WFM
- Strong hands-on skills in timekeeping, scheduling, accrual, and pay rule configuration
- Proven ability to investigate and troubleshoot technical issues
- Experience in process definition, documentation, and stakeholder engagement
- Ability to translate business requirements into effective system configurations
- Experience with testing (unit, UAT, regression) and deployment of new system functions
- Strong documentation skills for configuration, workflows, and data mapping
- Ability to deliver end-user training and support
- Excellent stakeholder management and communication skills across all levels
Competencies:
- Communication: Clear written and verbal communication, with the ability to engage effectively across all levels
- Innovation and Change: Strong problem-solving skills and ability to identify and implement improvements
- Planning and Organising: Effective time management with strong attention to detail
- Customer Focus: Commitment to understanding and meeting stakeholder needs
- Teamwork and Diversity: Collaborative approach, working towards shared outcomes
- Outcome Orientation: Ability to take initiative and deliver results.
Why join Linfox?
At Linfox, we are passionate about creating an inclusive and high-performing workplace where everyone can thrive. We welcome and encourage applications from people of all backgrounds and cultures, including Aboriginal and Torres Strait Islander peoples, people with disabilities, and those from diverse genders and identities.
Sound like you? Please click the apply button to submit your application and resume.
We kindly request no unsolicited resumes or approaches from Recruitment Agencies. Linfox is not responsible for any fees related to unsolicited resumes.
Further information
You will be required to meet Linfox's employment criteria which will include but not be limited to a criminal history check and full medical with a drug and alcohol test.
To find out more about opportunities at Linfox, visit www.linfox.com/careers
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